One of the most important parts of preparing for leave is understanding how you may be paid while you’re out. Leave pay can come from multiple sources, including your employer, state programs, and/or private insurance benefits. Because these sources may pay at different times and maybe approved separately, it is not always straightforward to know how everything comes together.
This article explains how leave pay works, where your pay may come from, and how Cocoon helps you understand and verify your expected pay while you’re on leave.
Important things to know:
Employer Leave pay:
If your employer provides paid leave or employer top-up pay, the amount shown in Cocoon is an estimate of what your employer may pay during eligible portions of your leave.
The amount you see in Cocoon may differ from your final paycheck because of deductions or payroll adjustments, such as:
401(k) contributions
Health insurance premiums
Tax withholdings
Payroll corrections or adjustments made by your employer’s pay team
Always check your pay stub for the most accurate payment details. If you have questions about your paycheck, contact your People Team.
Cocoon may estimate benefits from state programs or private insurance, when applicable. These estimates are based on the information available to Cocoon, including expected benefit rates, covered dates, and program rules.
Benefits estimates may change if:
Your leave dates change
Your claim is approved for different dates than expected
Your state or insurance carrier calculates your benefit differently
Your salary or schedule information changes
Your employer’s leave policy or pay rules apply differently than expected
State program rates or benefits maximums change
Because state and insurance carriers make the final decision on benefit eligibility and payment amounts, Cocoon’s estimates are not a guarantee of what you will receive.
Once you begin receiving benefit payments, you can use the Benefit Verification Tool in your Cocoon dashboard to confirm your actual payments.
How does leave pay work?
Leave pay may include income from one or more sources:
Your employer
A state paid leave program
A private insurance carrier, such as a short-term disability provider
If your employer offers paid leave or top-up pay, Cocoon may estimate how much your employer will pay based on the state or insurance benefits you are expected to receive.
For example, if Cocoon estimates that 60% of your expected leave pay may come from a state or insurance program, your employer may provide the remaining 40% during employer-paid portions of your leave, depending on your employer’s policy.
The exact percentage from each source can vary based on your leave type, salary, state program rules, insurance coverage, benefit maximums, and your employer’s leave policy.
Where can I see my expected leave pay in Cocoon?
You can view your expected leave pay in your Cocoon dashboard.
Your Pay Dashboard helps you understand:
Your expected pay sources
How your estimated leave pay is broken down
Which portions may come from your employer, state programs, or private insurance
Employer pay by pay period, when applicable
Benefit payment you may need to verify
You can also use your leave timeline to understand when different parts of your leave apply. In the timeline, you may be able to toggle between Time and Pay views so you can better understand both the timing of your leave and the compensation expected during different portions.
Cocoon may show pay information differently depending on your leave type, employer policy, and available benefit programs.
Where are my benefits coming from?
Every leave is different, but there are three common sources of pay during leave:
Your employer
Your employer’s private insurance carrier, such as a short-term disability provider
Your state paid leave program
Depending on your leave type and location, you may receive pay from all, some, or none of these sources.
To see which state or private insurance carrier your claims may be filed with, check Your tasks section of your Cocoon dashboard. Your tasks will show the actions needed to complete or support your claims.
What is the difference between state benefits and private insurance benefits?
State benefits
State benefits are wage replacement programs that provide partial pay for certain types of leave. Depending on the state, these programs may cover leave for reasons such as:
Your own serious health condition or disability
Pregnancy or recovery from childbirth
Bonding with a new child
Caring for a family member with a serious health condition
Other qualifying reasons covered by state law
Private Insurance benefits.
Private insurance benefits, such as short-term disability benefits, generally provide wage replacement for disability- related leaves for the covered individual.
For example, if your employer has a short-term disability policy with a private insurance carrier, you may be eligible for benefits during a medical leave or during the disability portion of a parental leave.
If you are a non-birthing parent and are eligible for wage replacement benefits, those benefits would typically come from a state Paid Family Leave program, if available, rather than from short-term disability coverage.
How much will I receive from each source of income?
The amount you receive from each source depends on your leave type, salary, employer policy, state program rules, insurance coverage, and any applicable benefit maximums.
Many state and insurance programs replace only a portion of your wages. A common estimate is around 60% up to a weekly cap, but the actual amount can vary significantly by program and individual circumstances.
If your employer provides paid leave or top-up pay, your employer may pay the difference between your estimated state or insurance benefits and the amount provided under your employer’s leave policy.
For the most occurrence information, review your Pay Dashboard and your pay stubs. Cocoon’s estimates can help you plan, but your employer, state program, or insurance carrier determines actual payments.
You can review a breakdown of the amounts estimated to be received from each source within the ‘Your Pay’ tab:
Why might I see a delay in short-term disability benefits approval and distribution?
The standard claim processing time is between 2-4 weeks, though timing can vary by carrier or state program.
Before a disability claim can be considered complete, your medical provider usually needs to complete the physician or provider section of the claim and certify your disability dates.
The most common reason for delayed disability claims is an incomplete medical certification or an unresponsive medical provider. It can be helpful to let your provider know ahead of time that their certification is needed to process your claim.
For more information about complete medical certifications, see:
When will I start to receive my benefit payments?
For disability claims
Once your provider has certified all applicable claims, Cocoon will finalize the claim. After finalization, it typically takes 2-4 weeks for the claim to be reviewed and decided.
If approved, benefits usually begin arriving within about 7 days, though exact timing depends on the carrier or state program.
For paid family leave claims (non birthing parents):
Cocoon will submit your Paid Family Leave claim once you upload your proof of relationship document to your Cocoon dashboard.
Paid Family Leave claims typically take 2-3 weeks on average to be reviewed and decided. If approved, benefits usually begin arriving within about 7 days.
For paid family leave claims (birthing parents):
If your leave includes a disability portion and a bonding portion, there may be an additional Paid Family Leave program that applies during the bonding portion of the leave.
Cocoon will typically finalize and submit this claim once your short-term disability claim is complete and has fully paid out.
Paid Family Leave claims typically take 2-3 weeks on average to be reviewed and decided. If approved, benefits usually begin arriving within about 7 days.
Do I have to do anything once my benefits start to arrive?
Yes. Once you begin receiving benefits, you should upload proof of your benefit payments in Cocoon using the Benefit Verification Tool.
You may be asked to upload:
A screenshot of your benefit payment
A scan or screenshot of your Explanation of Benefits
Payment details showing the amount and date range covered
Benefit verification helps Cocoon confirm whether your actual benefit payments match the estimates shown in your dashboard. It can also help identify discrepancies early, so they can be reviewed and addressed. Once you receive your final payment, Cocoon may send you an email prompting you to verify your payments and the date range covered by your leave. This helps confirm both the benefit rate and the full duration of covered dates.
For more information, see this article about benefit verification.
Why can't I receive 100% of pay from my employer, as well as the state and/or insurance benefits?
State and private insurance benefits are generally designed to replace lost wages. To qualify, there usually must be evidence that you lost wages because of a disability, bonding leave, caregiving leave, or another protected leave reason.
If your employer paid 100% of your wages while you also received state or insurance benefits for the same period, the state or insurance carrier may consider that an overpayment. If that happens, the carrier or state program may issue an overpayment notice and require repayment.
For this reason, employer paid leave and top-up pay are often coordinated with state and/or private insurance benefits rather than added on top of them.
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