What is DC PFML?
DC Paid Family Leave (PFML) provides wage replacement benefits when you take time off work for a qualifying reason — including bonding with a new child, caring for a family member with a serious health condition, your own serious health condition, or prenatal care.
🧾 What You’ll Need Before You Start
Before you submit a claim, make sure you have:
1. A Qualifying Event
You must have experienced a qualifying event that triggers your need for leave — for example:
Birth or adoption of a child
Care of a family member with a serious health condition
Your own serious medical condition or prenatal care
You generally must apply within 30 days of your qualifying event for full benefits for dates already taken. If you apply later than 30 days, you can still request future dates of leave.
2. Documentation to Support Your Claim
Depending on your leave type, you’ll need proof such as:
Parental Leave
Birth certificate or hospital record with the baby’s birth date
Adoption/placement documents showing date of placement and your name as parent
Family Leave
Family Medical Certification (PFL-FMC) form completed by your healthcare provider
Proof of family relationship (e.g., birth certificate, marriage license)
Medical Leave
Medical Leave Medical Certification (PFL-MMC) form completed by your healthcare provider
Prenatal Leave
Prenatal Leave Medical Certification (PFL-PMC) form completed by your healthcare provider
Step-by-Step: How to File Your Claim
1. Go to the DC PFML Benefits Portal
Visit the official DC Paid Family Leave portal to start your claim:
2. Create an Account
Select “Not Registered” if you don’t already have an account.
Agree to the privacy terms and continue.
3. Complete and Submit a Claim
Log in with your new account.
Enter information about your qualifying event and planned leave dates.
Upload required documentation (e.g., medical forms, proof of birth).
Submit your claim.
Tip: Claims for past leave must typically be filed within 30 days of the qualifying event for full coverage.
What Happens After You Apply
Once you submit your claim:
The PFML office will acknowledge receipt within about 10 business days.
Your employer will be notified that you filed a claim.
After review, you will receive decisions and notifications through the portal, email, or mail.
If approved, benefit payments are issued on a biweekly basis, either by direct deposit or prepaid debit card.
Need Help With Your Claim?
If you run into issues submitting your application online, or need assistance with your claim:
Call the DC Paid Family Leave contact center at (202) 899-3700.
If you have questions about your leave, the Cocoon support team is your best resource and can be reached at [email protected]. They have extensive knowledge of leave policies and can provide personalized guidance for your situation. Cocoon's Employee Help Center also offers many helpful resources to guide you through your leave.