An incomplete medical certification is a common reason for a claim denial. We recommend ensuring that your medical provider at a minimum completes the highlighted fields below for your parental leave.

If you are on medical leave, please see this article.

Disclaimer: Cocoon does not approve or deny claims. We've leveraged our expertise in leave claims to offer the recommended fields below as a resource. For the latest and most accurate information, please contact your insurance carrier directly.

For any questions or concerns regarding your claim filing or status, you can find Anthem Life's Disability contact information here.

For any questions or concerns regarding your claim filing or status, you can find Guardian's contact information here (scroll down to the "I have a general question" section).

For any questions or concerns regarding your claim filing or status, you can find MetLife's contact information here (select "I need help with Disability Insurance").

For any questions or concerns regarding your claim filing or status, you can find Mutual of Omaha's contact information here.

For any questions or concerns regarding your claim filing or status, you can find New York Life Insurance's contact information here.

For any questions or concerns regarding your claim filing or status, you can find Principal's contact information here.

For any questions or concerns regarding your claim filing or status, you can find Prudential's contact information here (scroll to Group Disability, Life, and Supplemental Health).

For any questions or concerns regarding your claim filing or status, you can find Reliance Standard's contact information here (select Disability Insurance Claims).

For any questions or concerns regarding your claim filing or status, you can find Unum's contact information here (scroll to "Questions about filing?").