Hi [User],

Thank you for planning your medical leave in Cocoon! Taking time to focus on your health is incredibly important, but we know that things can feel uncertain when taking leave. We’re here to answer common questions and provide peace-of-mind ahead of your leave.

Once your medical leave plan is submitted, there are certain leave forms that need to be completed by your medical provider so that your leave can be approved for job protection and/or wage replacement. You’ll be directed to download these forms when you submit your leave.

You may be eligible for wage replacement benefits from state programs and/or your private disability insurance plan. After you submit your leave, Cocoon will guide you through the process to apply for these benefits.

Your insurance carrier may reach out to you for more information before they approve payments. These questions help them confirm that you’re unable to work. Some of these questions may feel invasive, but you can direct them to your medical provider if you don’t feel equipped to answer. Please reach out to us if you get any notices from insurance that you need help answering.

You should already be able to see where pay is coming from in your Cocoon leave plan.

If you have employer pay: you will continue to get a paycheck on your regular payroll schedule. However, if you have other pay sources, then your paycheck will be smaller to account for these other benefits.

If you have state and private insurance pay: your leave includes claims and in turn, benefit payments. Once you start to receive your benefit payments, save your pay stubs in case we need to verify that you’ve been paid correctly. Note that disability insurance includes a waiting period which means the first 7-14 days of your leave are unpaid by disability benefits.

Now that your leave is drafted, the next step before you start your leave is submitting your leave plan, which will notify your manager and people team. In addition, you should work with your manager to start preparing your Out-of-Office plans.

We hope this helps make you feel more prepared as you plan your medical leave. You can always check out our Help Center or reach out if you have more questions as you plan your leave.

Hi [User],
​
Thank you for submitting your leave in Cocoon. Taking time to focus on your or a loved one’s health is incredibly important, but we know that taking leave can come with a lot of uncertainty. Here’s what you need you do.
​
​Complete and return your leave forms
​

We need these forms to verify your eligibility. Download your forms from Cocoon. A medical provider will need to complete certain sections. When that’s complete, upload the completed forms back to Cocoon by 4/10/2024.

You are eligible to receive payments during your leave. To get your estimated full pay, you’ll need to file the following:

Cocoon will guide you through how to apply, but we recommend familiarizing yourself with the process now. You may not get your full pay while claims are pending.

Getting paid
​

Getting paid on leave can be more complicated than your standard paycheck. Cocoon dashboard to see where your pay will come from throughout your leave.

If you’re receiving pay from your employer during leave, you will continue to get a paycheck on your regular schedule. The paycheck amount may be smaller if state programs or private insurance contribute to your total leave pay.
​

If you’re eligible for money from the state or from private insurance pay, you will need to file claims to receive these payments. Don’t worry — we’ll remind you about this when it comes time.
​

Once you start to receive your benefit payments, save your pay stubs in case we need to verify that you’ve been paid correctly.
​

Most state and private disability programs include a waiting period. This means the first 7-14 days of your leave will not include any pay from disability benefits.
​

Have additional questions or need additional support? Visit the Support page located at the top of your Cocoon dashboard to access more information and resources about leave.
​

Best,

The Cocoon Team

Hi [User]
​

Your leave plan is set to start today, [date]. A few important reminders:
​

If you started your leave before this date or have not started your leave yet, please update your plan in Cocoon. Incorrect dates can lead to issues with your leave or pay.

Please read this email carefully as it will help you prepare for important actions in the weeks to come!

Remember that you need to file the following to get your full pay:

We’ll walk you through the process of submitting each one. Visit your Cocoon dashboard to get started.

Once your claims are filed and you begin to receive payments, remember to take a photo or save the check stubs you receive. We need this information to help [employer] calculate your paychecks while on leave.
​

Have additional questions or need additional support? Visit the Support page located at the top of your Cocoon dashboard to access more information and resources about leave.
​

Best,

The Cocoon Team

Hi [User],
​

Thank you for submitting your leave through Cocoon.
​

The Department of Labor requires employers to provide certain notices to employees who are taking a leave. You’ll find these attached. No action is needed on your end.

Additionally, here are the benefits and protections offered by your state:

In some cases, you may not be eligible for leave through federal and state laws.
​
However, you may still be able to take leave through your employer’s policy or follow the instructions in your dashboard to request a leave accommodation. You can learn more about your employer’s policy and these notices.
​

Best,

The Cocoon Team
​

Hi [User],
​

You requested a medical leave from [employer]. Your request must be reviewed and approved in order for you to receive company benefits provided by [employer's] policy and job protection from leave laws like the Family and Medical Leave Act.

To apply for approval, [employer] requires that you submit completed medical leave forms.
​

Your time frame of 15 days for submitting the required forms ended on [date]. [employer] will provide you a one-time 5-day grace period to return the medical leave forms. If you do not submit them by [date], your leave will be denied, which could impact the leave benefits your employer offers. You can find detailed instructions for your leave forms (and re-download them if needed) in your Cocoon dashboard.
​

Have additional questions or need additional support? Visit the Support page located at the top of your Cocoon dashboard to access more information and resources about leave.

[Link provided here to 'download claim forms']
​

Best,

The Cocoon Team

Hi [User],
​

Your request to go on medical leave has been approved. If applicable, you’ll receive company benefits provided by [employer's] policy and/or job protection from leave laws like the Family and Medical Leave Act.
​

Next, be sure to file the claims you’re eligible for so that you can receive your full pay during leave. You can view your eligible claims in your Cocoon dashboard. Towards the end of your leave, you'll need to turn in your fitness for duty certification to return to work.
​

[View claims link here]
​

Have additional questions or need additional support? Visit the Support page located at the top of your Cocoon dashboard to access more information and resources about leave.
​

Best,

The Cocoon Team

​

Hi [User],
​

Your leave is set to end on [date].
​

If you haven't yet, please submit your fitness for duty certification that is filled out by your medical provider to return to work.

If your return to work date changes, please update your leave dates accordingly so we can notify [employer].
​

Have additional questions or need additional support? Visit the Support page located at the top of your Cocoon dashboard to access more information and resources about leave.
​

Best,

The Cocoon Team

Hi [User],
​

Your leave is set to end on [date].
​

[Employer] is preparing for your return to work. As a reminder, you need to submit a fitness for duty certification that is filled out by your medical provider to return to work.

If your plans have changed, please update your plan accordingly so we can notify them of any changes. If your return to work date has not changed, there is no action needed.
​

Have additional questions or need additional support? Visit the Support page located at the top of your Cocoon dashboard to access more information and resources about leave.
​

Best,

The Cocoon Team

Hi [User],
​

Your leave is set to end today, which means [employer] is expecting your return to work on the next business day.
​

If your plans have changed and you will not be returning to work, please update your leave dates accordingly so we can notify [employer] as soon as possible. If your leave dates are accurate, there’s no action needed.
​

Have additional questions or need additional support? Visit the Support page located at the top of your Cocoon dashboard to access more information and resources about leave.
​

Best,

The Cocoon Team (edited)

Hi [User],
​

Welcome back from your leave! Let’s make sure that you’ve received your full leave pay. First, confirm that you’ve received your last payment. Then, use Cocoon’s tool below to provide details about your payments from [State] and [Private Insurance].
​
We’ll help make adjustments if your actual pay differed from what was expected.

​Verify your leave pay
​

Best,

The Cocoon Team

Hi [employer name] team,
​

[User] has submitted a medical leave plan in Cocoon starting on [date].
​

Medical Leave

Based on [employee] leave plan, they are eligible for the following claims:
​

Claims

[Employee] has been instructed to work with their medical provider to complete and return the Serious Health Condition form. Cocoon will use this form to determine if their request is approved. If their leave request is approved, Cocoon will guide [employee] through the submission of their claims. No action is needed from your end.
​

If you are a Cocoon admin, you can log into the employer dashboard to see the most up to date leave plan.
​

Best,

The Cocoon Team

Hi [Employer name] team,

As a reminder, [employee] medical leave is starting on [date].

Medical Leave

Based on [employee] leave plan, they are eligible for the following claims:

Claims

If you are a Cocoon admin, you can log into the employer dashboard to see the most up to date leave plan.

Best,

The Cocoon Team

Hi [Employer name] team,

[Employee] will be returning from their leave on [date].

If you are a Cocoon admin, you can log into the employer dashboard to see the most up to date leave plan.

We’ll let you know if there are any other changes to the leave plan.

Best,

The Cocoon Team

Hi [User],

This is a reminder that you have 14 days left to submit your State STD claim.
You’ll need to file this claim to receive full pay during your leave.
​

Filing after the deadline can result in a delay or denial.
​

Log in to your Cocoon dashboard for next steps on how to file.
​

We know this process can be confusing, so check out our Help Center or reach out if you have questions!
​

Best,
The Cocoon Team

Hi [User],

Cocoon has submitted your Private Insurance claim.

Have additional questions or need additional support? Visit the Support page located at the top of your Cocoon dashboard to access more information and resources about leave.

Best,

The Cocoon Team

Hi [User],

To be approved for your requested medical leave, which is covered by [employer’s] leave policy and/or leave laws like the federal Family and Medical Leave Act, [employer] required that you submit completed medical leave forms.

You were given 15 days and an extension to return the forms. Because the required forms have not been submitted or remain incomplete despite requests for additional information, your leave has been denied. We’ve attached a notice confirming this decision.

Occasionally, it is not possible for employees to return the forms within this timeframe, despite their diligent, good faith efforts. If you believe that is the case for you, please contact your employer for next steps. You could also request leave as a reasonable accommodation under the federal Americans with Disabilities Act (request form here). Learn more about your options.

Have additional questions or need additional support? Visit the Support page located at the top of your Cocoon dashboard to access more information and resources about leave.

Best,

The Cocoon Team

Hi [Employer] team,

To be approved for their requested medical leave, which is covered by [employer’s] leave policy and/or leave laws like the federal Family and Medical Leave Act, employees are required to submit a completed Serious Health Condition (SHC) form.

Employees are given 15 days and then a 5 day extension, if needed, to return the forms. Because the required forms have not been submitted or remain incomplete despite requests for additional information, Sophia’s leave has been denied. [Employee] has been informed and received a notice confirming this decision today.

Here you can find more information around how Cocoon approves a medical leave.

Occasionally, it is not possible for employees to return the forms within this timeframe, despite their diligent, good faith efforts. If Figma would like to support this leave request, you may:

For any questions, please contact the Cocoon Support team at [email protected].

Best,

The Cocoon Team

Hi [User],

Your medical leave plan has been updated.

Update reason

[reason entered]

Previous leave dates

Medical Leave

[date]

New leave dates

Medical Leave

[date]

Learn more here about how changing your leave dates may affect your pay.

Best,

The Cocoon Team

Hi [Manager Name],

[Employee] has updated their medical leave plan.

Previous leave dates

Medical Leave

[date]

New leave dates

Medical Leave

[date]

We'll let you know if there are any other changes to the leave plan.

Best,

The Cocoon Team