Please ensure your census data, whether uploaded manually or through integration, includes only US-based employees, as we currently support only US employees.
Now that you’re live with Cocoon, we’ll send you regular email reminders requesting you provide an updated census report so that we can accurately administer leave, pay and claims for your employees on leave!
Prior to each pay file date, anyone listed as a Pay Admin will receive an email notification that will include a link directing them to upload the census directly to the ‘Documents’ section of their admin dashboard.
What to expect:
If you are using one of our HRIS or payroll integrations, you will not receive these reminders as census information will be automatically pulled into Cocoon at a predetermined frequency.
If you need to make any changes to who receives this census reminder at your company, please don’t hesitate to reach out to [email protected].
Questions? Please reach out to the Cocoon Support team at [email protected].