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State Account Access - Connecticut
State Account Access - Connecticut
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Written by Cocoon Support
Updated over a week ago

Connecticut Paid Family and Medical Leave Act

The Connecticut Paid Family and Medical Leave Act (PFMLA) offers a paid family and medical leave program which is administered by the CT Paid Leave Authority. The Connecticut Paid Leave (CTPL) program covers all employers with one or more employees and is accessible to all employees who have met certain earned-wage thresholds. Please visit the official Connecticut Paid Leave website for full program details.

Employer Responsibilities

Although employers do not contribute funds directly, they do have the following responsibilities:

  • Make Payroll Deductions

  • File and Pay Contributions

  • Communicate with the Paid Leave Authority and employees about leave requests

Contributions are submitted to the CT Paid Leave Authority on a quarterly basis and are remitted electronically through the employers CT Paid Leave Account.

CT Paid Leave Account

Covered employers must register for a CT Paid Leave Account. If you do not already have an account, please create one through ctpaidleave.org. Once your account is created, you will have the ability to add Cocoon as a ‘Benefit Coordinator’ on your account.

Why does Cocoon request access to my employer Account?

Cocoon requests authorized access to your employer CT Paid Leave Account in order to file the Employment Verification Form on your behalf for employees filing claims and seeking benefits through the state program.

Once an employee submits a leave, the employer will receive an email that an application for paid leave benefits has been submitted. Once that application is submitted, the employer will have ten business days to review it and complete the Employment Verification Form. If the employer section is not completed during this timeframe it may result in a delay of benefits or a complete denial of that employee’s claim. With access to your account, Cocoon will also receive these leave notification emails, and will complete the employer section of the claim on your behalf!

Benefit payments issued for employee claims will be administered through Aflac. The employer is not required to have a relationship or account established with Aflac outside of the CT Paid Leave Account.

Access to your CT Paid Leave employer account also allows Cocoon to see the status of claims; however, we do not have visibility into payment amounts issued on those claims and require your employees to self-report benefit amounts received in order to reconcile payroll.

If Cocoon is unable to get access to my CT Paid Leave Account, what is the impact?

If Cocoon is unable to access your CT Paid Leave Account, we are unable to complete the Employment Verification Form on the employer’s behalf. As a result, if you do not action the request yourself, an employee may be denied access to benefit payments.


Any questions? Please reach out to the Support team at:

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